URU HAPORI Membership T&Cs

Uru Hapori – Rotorua Residents Membership Card Terms & Conditions:

  • Validity: The card is valid for one year from the date of issue.
  • Cardholder Use: The card can only be used by the registered cardholder, who must present a valid photo ID to redeem discounts.
  • Discount Restrictions: The card cannot be used in conjunction with other discounts, promotions, or special offers.
  • Eligibility: The card is available exclusively to Rotorua residents.
  • Non-transferable: The card is non-transferable and cannot be shared or used by anyone other than the registered cardholder.
  • Lost or Stolen Cards: If the card is lost or stolen, please contact us immediately. Replacement cards may be issued at a fee.
  • Renewal: To continue receiving benefits, the card must be renewed annually. Renewal will require verification of current residency.
  • Changes to Terms: We reserve the right to amend the terms and conditions of the card without prior notice.
  • Card Usage: Discounts can only be applied when the cardholder presents the membership card at the point of purchase.

Uru Whakaue – Descendants of Ngāti Whakaue Membership Card Terms & Conditions:

  • Sign-Up Process: To sign up for the card, please visit Pukeora Oruawhata’s registration page. Follow the registration instructions provided on the website. Please note that this authentication process by Pukeroa may take up to 7 days. We can not provide your membership card until we receive the confirmation email from Pukeroa outlining the newest whanau members to be included.
  • Card Request: After completing the sign-up process via Pukeora Oruawhata, you can request your Uru Whakaue card from Wai Ariki Hot Springs & Spa.
  • Cardholder Use: The card is for use by the registered cardholder only. You must present a valid photo ID along with your membership card to redeem any discounts.
  • Discount Restrictions: The card is not applicable for items already discounted, on special offers, or in conjunction with other promotions.
  • Eligibility: The card is available exclusively to descendants of Ngāti Whakaue. Verification of whakapapa (genealogy) may be required.
  • Non-transferable: The card is non-transferable and can only be used by the cardholder. It is not valid for use by anyone other than the registered individual.
  • Lost or Stolen Cards: If your card is lost or stolen, please contact Wai Ariki Hot Springs & Spa immediately. Replacement cards may be issued at a fee.
  • Renewal: The card does not have an expiry date, but membership is subject to the ongoing verification of your status as a Ngāti Whakaue descendant. Any changes to eligibility will be communicated accordingly.
  • Changes to Terms: We reserve the right to amend the terms and conditions of the card without prior notice.
  • Card Usage: The card must be presented at the time of purchase to redeem any discounts. Discounts cannot be applied after the transaction is completed.