career opportunities – Join Our Whānau
If you are interested in any of these positions, apply online or in person at: Wai Ariki Hot Springs and Spa, 1047 Whakaue Street, Rotorua
Or email info@wai-ariki.co.nz. Please include your CV and Cover Letter and clearly state the position you are applying for in the subject line.
Our Kaupapa Ngāti Whakaue Māori principles – manaakitanga, whanaungatanga, and aroha – are at the heart of what we do, shaping our values:
Wai Māori – Honouring our whakapapa, the wisdom of our ancestors, and the healing essence of water, with authenticity and kaitiakitanga at heart.
Wai Mana – Guided by trust, integrity, and spiritual strength, delivering authentic, transparent, and meaningful wellness experiences.
Wai Ora – Restoring body, spirit, and soul through sacred waters, rejuvenating mauri and wairua.
Wai Manaaki – Nurturing others with kindness, respect, and compassion, fostering connection and care.
Join our Whānau
We are looking for passionate people to join our whānau and help shape New Zealand’s only Luxury Cultural Wellness Spa.
This is a rare opportunity to be part of something unique – guided by a strong Ngāti Whakaue Māori cultural story to create a world-class Spa and Wellness facility.
Food and Beverage Attendant
We’re seeking passionate Food & Beverage Attendant to deliver 5‑star service in our café.
You will:
– Provide exceptional guest experiences
– Know how to make a great coffee
– Maintain high standards of food quality and presentation
– Keep the café clean and polished
– Follow all food safety and liquor regulations
– Help minimise waste
Be part of a team delivering authentic cultural hospitality at one of Aotearoa’s most unique destinations.
Spa Therapist
At Wai Ariki Hot Springs and Spa, we believe in creating a serene escape where our clients can relax, rejuvenate, and restore balance. We’re expanding our team and seeking a skilled and passionate Spa Therapist to join our wellness family.
– Certified massage or spa therapist qualification
– Experience in massage therapy, aromatherapy, or beauty treatments (preferred)
– Warm, professional, and client-focused personality
– Excellent communication skills
– Passion for wellness and holistic care
Permanent part-time and casual positions available.
Spa Attendant
The Spa Attendant position plays a key role in creating a welcoming, safe, and relaxing environment for all guests. These roles require a high level of professionalism, strong customer service skills, and the ability to supervise guest activity while maintaining a calm and friendly presence.
Experience with life guarding and first aid beneficial.
Permanent part-time and casual positions available
Operating Hours
Wai Ariki is open every day of the year except Christmas Day.
SUMMER HOURS
September to February
Wai Ariki is open until 11pm.
Wai Whakaora Restorative Journey
Daily: 9am, Last entry 8:30pm
Wai Whakatā Restorative Bathing
Daily: 9am, Last entry 9:45pm
Puna Tūmataiti Private Pools
Daily: 9am, Last bookable slot 9:45pm
The Sanctuary (Āhuru Mōwai) Spa Treatments
60 min: Daily 10am, Last entry 5:15pm
90 min: Daily 10am, Last entry 4:45pm
Te Rourou Café
Sun to Thu: 9am to 5:30pm
Fri to Sat: 9am to 7:30pm
Te Aronui Retail
Daily: 9am to 11pm
WINTER HOURS
March to August
Wai Ariki is open until 10:30pm.
Wai Whakaora Restorative Journey
Daily: 9am, Last entry 8pm
Wai Whakatā Restorative Bathing
Daily: 9am, Last entry 9:15pm
Puna Tūmataiti Private Pools
Daily: 9am, Last bookable slot 9:15pm
The Sanctuary (Āhuru Mōwai) Spa Treatments
60 min: Daily 10am, Last entry 5:15pm
90 min: Daily 10am, Last entry 4:45pm
Te Rourou Café
Sun to Thu: 9am to 5:30pm
Fri to Sat: 9am to 7:30pm
Te Aronui Retail
Daily: 9am to 10:30pm