competition terms & conditions
General Terms and Conditions of Entry:
- The Promoter is Wai Ariki Hot Springs and Spa, New Zealand (“Promoter”), 1047 Whakaue Street, Rotorua 3010, New Zealand.
- To participate in and/or claim a prize in the Competition, you must be a New Zealand resident aged 18 years or over.
- The Promoter’s and its associated companies’ employees, agencies and contractors, or anyone else professionally involved in the Competition, and their immediate families (including spouses, grandparents, parents, children and grandchildren) are not eligible to participate in the Competition.
- The applicable promotional period and the dates of prize draws comprising the Competition will be as stated in the specific terms and conditions for each Competition. Unless otherwise stated in the specific terms and conditions, entries will close at 7:00pm on the closing date of the Competition. No entries will be accepted outside of the applicable promotional period.
- Entries must be made by individual consumers. No entries from organised groups or other third parties, or entries automatically generated by computer will be accepted. If the Promoter suspects that a participant is using a computer to circumvent this condition by, for example, the use of ‘script’ or any other automated means, that person’s entries will be disqualified and any prize awarded will be void. At the discretion of the Promoter, offenders may be prosecuted.
- The Promoter will endeavour to ensure that all relevant means of entry into the Competition are available at all times during the promotional period, but cannot guarantee availability and is not liable for any disruptions or system failure. The Promoter reserves the right to suspend or cease any means of entry into the Competition at its sole discretion. Participants are responsible for all connection costs charged by their service provider. If you do not pay the bill, please get permission from the person who does.
- Unless otherwise stated in any specific terms and conditions, the Promoter will only accept one entry per person into each Competition. If the Competition is limited to one entry, the Promoter reserves the right at its sole discretion to remove any multiple or duplicate entries.
- Incomplete or illegible entries or those not submitted in accordance with the entry instructions will not be accepted. The Promoter has no responsibility, and will not be liable, for any lost, incorrect, or misdirected entries, or any entries not received by the Promoter.
- In the event of a dispute the Promoter’s decision is final and binding and no correspondence will be entered into.
- The Promoter reserves the right at any time to suspend or modify the Competition, or these terms & conditions, without prior notice and for any reason whatsoever at its discretion.
- The Promoter may refuse to award a prize to any participant if, in the Promoter’s sole opinion, that participant has violated the specific and/or general terms and conditions of the Competition or has gained an unfair advantage in participating in the Competition.
- By entering a prize draw online, you consent to the Promoter contacting you at any of the contact details provided at the time of entry.
- Prize winners will be notified as soon as reasonably practicable following any draw or award. The Promoter reserves the right to redraw or reallocate any prize if a winner cannot be contacted within a reasonable period, as determined by the Promoter at its sole discretion.
- Prizes are as stipulated and are non-transferable and non-refundable. In the event that the prize specified in the Competition is not available for any reason, including due to any COVID-19 restrictions, the Promoter may substitute the prize for another prize. The Promoter will not be responsible for the cancellation or postponement of any prize.
- By participating in the Competition, participants consent to the use of their name and photograph for any promotional purposes carried out by the Promoter. Prize winners may be required to take part in any publicity accompanying or resulting from the Competition.
- Unless otherwise specified by the Promoter, no additional compensation will be provided by the Promoter for such participation.
- Except for any liability that cannot be excluded by law in New Zealand, the Promoter will not be liable for any loss or damage whatsoever incurred by any participant (including but not limited to any indirect or consequential loss). All prizes are taken entirely at the participant’s own risk. Participants indemnify the Promoter against any claim for accident or loss of life, personal injury, property damage or other loss, cost or expense arising in connection with the Competition or any prize.
- These terms and conditions are subject to all applicable laws, codes and regulations in New Zealand, including but not limited to the Sale and Supply of Alcohol Act 2012 and the Code for Advertising and Promotion of Alcohol.
- The Promoter adheres to all applicable privacy laws and regulations. Participants to the Competition agree that the Promoter (and its agents and contractors) may collect and retain their personal information in order to conduct the Competition and for future promotions carried out by the Promoter and its associated companies. Participants have the right to request access to their personal information held by or on behalf of the Promoter, and to update or to remove any such information. All such requests should be directed to the Promoter in writing at the address set out above.
- This promotion is in no way sponsored, endorsed, administered by or associated with Facebook/Instagram, and Facebook/Instagram has no liability whatsoever (and is released from any liability) to any entrant in this competition.
Additional terms & conditions for Wai Ariki Hot Springs and Spa Valentine’s Day giveaway:
- The promotional period for this competition begins 1 Feb 2023 and runs until 13 Feb 2024. Any entries received outside of this period will not be valid.
- The promoter will publish a post on its Facebook and Instagram pages during the promotional period. To enter this promotion, in the “comments” section of the post tell us who you would like to take with you to Wai Ariki Hot Springs and Spa for a Valentines or Gal-entines day out. The winner will receive 2 free vouchers for Wai Ariki’s Restorative Journey.
- Posting a comment will result in one entry into the competition. You may enter multiple times.
- The Prize winner will be drawn at random 15 Feb 2024 and will be notified via private Instagram or Facebook message. If the winner does not respond by 25 Feb 2024, the prize winner will be deemed to have forfeited the prize.
- If the Prize winner is unable to redeem the Prize for any reason then they will forfeit the Prize without any compensation.
- The winner must provide valid contact details (including name, phone number, and residential address) and proof of ID to prove he/she is 18 years or over, to allow the promoter to coordinate the prize with the winner.
Operating Hours
Wai-Ariki is open every day of the year except Christmas Day.
Restorative Journey Wai Whakaora
Pools
Pools Daily: 7:00AM – 11:00PM (Latest arrival 9:00PM)
Private Pools
Daily: 9:00AM – 9:00PM (Latest arrival 8:00PM)
The Sanctuary Te Āhuru Mōwai
Pools
Daily: 9:00AM – 9:00PM (Latest arrival 7:30PM)
Spa Treatments
Daily: 10:00AM – 8:00PM
Café
Daily: 8:00am – 8:00pm